20% of consumers would swap doctors for one that offered telehealth services, American Well says

Physicians beware: If you don’t offer telehealth services you may start losing patients to those that do. American Well, a telehealth company that partners with dozens of health systems nationwide, said according to the results of their 2017 Consumer Study, 20 percent of respondents would switch their primary care physician to another one in their area if they offered telehealth visits. That amounts to 50 million Americans, American Well said.