Comprehensive Communications

With Synaptek, you get comprehensive health communication tools through a single source. Our practice management software is more than simply an automated appointment reminder —Synaptek gives healthcare organizations a suite of applications to manage patient communication in one universal, centralized application. Along with patient reminder communication software, we can help you increase connection rates with patients using our telehealth services, secure email accounts, advanced access and virtual waitlists. The success comes from reaching people the way they want to be reached.

Compliance

We do more than achieve compliance—we approach information security proactively to cover all phases of the data lifecycle as a best-in-class practice for our clients. Unlike the US, Canada has a single law covering privacy and data security. Passed in 2000, the Personal Information Protection and Electronics Documents Act (PIPEDA) rests on ten principles: accountability, identifying purpose of collection, consumer consent, limiting collection, limiting use and retention, accuracy, data safeguards, openness, individual access, and consumer right to challenge compliance.

Safety

Synaptek leverages both industry best practices and state-of-the-art technology to ensure the safety and security of your information through all phases of your data lifecycle. Our systems have been engineered with bank-grade security to protect your brand, customers, and initiatives through multiple layers of security, including encryption, intrusion detection and prevention, and physical safeguards.

Security

Synaptek is experienced in delivering important messages to your patients and members on your behalf while strictly adhering to the latest regulations. The mechanisms of our patient management software ensure data security and network security during the transfer of your patient and member data from your server to ours. We utilize extensive protocols designed around best practices to safeguard your data. Our strict protocols cover the areas of data security, network security, facility security, personal data security, and privacy protection.

Fully-Featured Patient Management Software

The only Canadian multi-disciplinary all-in-one health communication platform of it’s kind. Our offerings include reminder communications, telehealth services, and more.

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