Collection, Use and Disclosure of Personally Identifiable & Non-Personally Identifiable Information.
Personally Identifiable Information
In order to enable you to enjoy certain features of the Site or the Services, we may collect your personally identifiable information that you provide to us when you sign up to use any of the Services or any of the features made available to you through the Site. We will not facilitate the collection of your personally identifiable information if you do not complete the applicable registration process in full or provide your express consent. We do not knowingly collect any personally identifiable information from persons under the age of thirteen (13). If we learn or have reason to suspect that any user of the Services is under the age of thirteen (13), we will delete any personally identifiable information under that user’s Services account. The types of personally identifiable information that we may collect at the Site or through the Services may include, without limitation, your: (a) name; (b) e-mail address; c) date of birth; d) gender; and (e) any and all other information requested on the applicable registration form, which may include without limitation, your health conditions, and zip or postal code. Should you need to update/remove any of the personally identifiable information that you have submitted through the Site or the Services, you will need to contact Synaptek directly at [email protected] or the applicable provider. We may use your email to send you information about products and services we feel will be of interest to you. If you no longer wish to receive our promotional e-mails, please follow the unsubscribe instructions included in each promotional e-mail. In addition, if you opt-in to receive information or special offers from our third party service providers (“Third Party Providers”), we may share your e-mail address with them for this purpose. To change your sharing preferences, please contact us at [email protected] To unsubscribe from any Third Party Provider e-mails, please contact the applicable Third Party Provider directly, or follow the unsubscribe instructions in the applicable email message.
Use of Personally Identifiable Information
- Verify your e-mail address; send password retrieval links and other account notices;
- Answer comments, questions, and requests you submit to us;
- Offer promotions, newsletters, send service related announcements, and contact you about inquiries for the Services;
- Investigate and prevent fraudulent transactions, unauthorized access to the Services, and other suspicious activities; and
- Resolve disputes among our users, to enforce compliance obligations, and to enforce our contracts with applicable third-parties.
Non-Personally Identifiable Information
We may collect and share certain non-personally identifiable information about you when you visit many of the pages of the Site. This non-personally identifiable information includes, without limitation, the type of browser that you use (e.g. Internet Explorer, Mozilla Firefox, Google Chrome, Safari), the type of device you are using to access the Site (computer, mobile phone, smartphone or tablet) your IP address, the type of operating system that you use (e.g. Windows or Mac OS), geolocation data, log files, analytics data, and the domain name of your Internet service provider. When you access the Site or the Services via a mobile device, we may use your mobile device ID (i.e. the unique identifier assigned to a mobile device by the manufacturer) and/or Advertising ID (for Apple iOS 6 and later) instead of cookies in order to recognize you, track the number of relevant ads displayed and the performance and display of such ads. We use the non-personally identifiable information that we collect to improve the design and content of the Site, the Services, and to enable us to personalize your Internet experience. We also may use this information in the aggregate to analyze Site usage, Service usage, as well as to offer you other products and services. We also reserve the right to use aggregate or group data about our visitors for any and all lawful purposes. Aggregate or group data is data that describes the demographics, usage and/or characteristics of our visitors as a group.
Financial Information Collected.
As a user of the Site and Services, you will generally be able to control and select the amount and type of personal information you may submit and disclose to us. Synaptek continuously strives to improve our user experience, and to provide you with the best choices for the submission, disclosure, edition or removal of your personal information.
We will undertake the open and transparent handling and management of your personal information and will: (i) inform you about how your personal information may be used and disclosed; (ii) maintain the safety and integrity of your personal information; (iii) develop guidelines and procedures regarding retention, including minimum and maximum retention periods as required by applicable laws and regulations; (iv) destroy or erase any personal information when no longer required in order to fulfill the purposes set forth herein; and/or (v) enforce your individual right to access and correct, if applicable, your personally identifiable information in accordance with applicable laws, rules, and regulations.
Security of Collected Information.
We use industry standard protocols and technologies to store, protect, and safeguard your registered user information and personal information. We also implement and maintain reasonable security measures to protect our databases and records from unauthorized access, acquisition, destruction, use, modification or disclosure. Although we exert reasonable best practices, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Access to Personally Identifiable Information.
Synaptek collects your personal information on behalf of your provider. Any requests for copies of what personal information your provider has collected should be directed to your provider. If any errors or an inaccuracy is identified in your personal information, you must contact your provider regarding the correction or adjustment to your personal information.
Cookies, Web Beacons & Similar Technologies.
How to Contact Us.
Synaptek Enterprises Inc.
Address: 1823 Fort Street, Victoria, BC, V8R 1J6, Canada
Email: [email protected]
Need more information? Connect with a Consultant